Privacy policy

Last updated: August 14, 2026

At Bowie, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what personal information we collect when you visit or use www.bowie.asia, place an order, contact us, communicate with us, or otherwise interact with our services.

It also explains how we use, share, and protect that information and the choices available to you.

1. Who We Are

The website www.bowie.asia is operated by Verbe Ecommerce OPC Private Limited under the brand name Bowie.

In this Privacy Policy, “Bowie,” “we,” “us,” and “our” refer to Verbe Ecommerce OPC Private Limited, operating under the brand name Bowie.

Email: care@bowie.asia
Phone: +91 9608501006
Address: MR-82, opposite Vaishno Devi Mandir, Jhanda Chowk, Ramgarh Cantonment Civil Township, Ramgarh, Jharkhand 829122, India

2. Information We Collect

We may collect information that you provide directly to us when you:

  • Place an order
  • Contact our customer support team
  • Create or use an account, where available
  • Subscribe to marketing communications
  • Participate in promotions or other activities
  • Submit a product review, photograph, feedback, or other content
  • Contact us through our website or official social media channels

Depending on how you interact with Bowie, this information may include:

Contact Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Other information you choose to provide

Order and Transaction Information

When you place an order, we may collect information relating to your purchase, including:

  • Order number
  • Products purchased
  • Product quantities
  • Order value
  • Delivery information
  • Payment status
  • Return, replacement, and refund information

Customer Communications

If you contact us, we may retain information contained in your communication, including your name, contact details, order information, and the contents of your message, so that we can respond to your request and provide customer support.

3. Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location information
  • Pages visited
  • Products viewed
  • Shopping-cart activity
  • Links and buttons interacted with
  • Referring website or source
  • Date and time of visits
  • Other technical and usage information
  • 4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Process returns, replacements, and refunds
  • Provide customer support
  • Respond to questions and requests
  • Communicate with you about your orders
  • Improve our website, products, and services
  • Understand how customers use our website
  • Analyze website and advertising performance
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain website and payment security
  • Administer promotions and offers
  • Send marketing communications where permitted by applicable law
  • Communicate with customers through WhatsApp, email, and SMS
  • Comply with applicable legal and regulatory requirements
  • Protect our legal rights and interests

5. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to operate our website and understand how visitors interact with it.

These technologies may be used for:

  • Essential website functionality
  • Shopping-cart and checkout functionality
  • Website analytics
  • Understanding customer behavior
  • Measuring advertising performance
  • Improving our website and services
  • Marketing and advertising
  • You may be able to manage or restrict cookies through your browser or device settings. Disabling certain cookies may affect some website functionality.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate www.bowie.asia.

Shopify may process information relating to customers, orders, website activity, and other information necessary to provide its services.

Shopify's own privacy policy and applicable data-processing terms may also apply to information processed through its services.

7. GoKwik Checkout

We use GoKwik to provide our checkout experience.

When you proceed through GoKwik checkout, GoKwik may process information necessary to facilitate checkout and complete your order, which may include:

  • Name
  • Phone number
  • Email address
  • Billing or delivery address
  • Order information
  • Transaction-related information

GoKwik may also use cookies and similar technologies in connection with its checkout services.

GoKwik provides checkout and technology services. Payment processing and settlement may be performed by the applicable payment providers, payment aggregators, or acquiring banks involved in the transaction.

8. Payment Processing

Payments made through our website may be processed through third-party payment and financial service providers integrated with our GoKwik checkout, including EazeBuzz, where applicable.

Depending on the payment method selected, the applicable payment provider may process information required to authorize and complete your transaction.

This may include transaction information and information required for payment verification and fraud prevention.

Payment providers may operate under their own privacy policies and terms.

Bowie does not need to store your complete payment card number or card security code in order to fulfill your order.

9. Google Analytics

We use Google Analytics to understand how visitors use our website and to measure website performance.

Google Analytics may collect information such as:

  • Device and browser information
  • IP-related information
  • Pages visited
  • Website interactions
  • Traffic sources
  • Approximate location information
  • Other usage information

We use this information to understand website activity, improve the customer experience, and evaluate website performance.

10. Meta Pixel and Advertising

We use the Meta Pixel and related Meta technologies to measure advertising performance, understand interactions with our website, and help us deliver and optimize relevant advertising.

These technologies may collect information about website visits, products viewed, purchases, and interactions with our website.

Meta may process information collected through these technologies according to its applicable privacy policy and terms.

11. Kwik Engage: WhatsApp, Email and SMS

We use Kwik Engage to help us communicate with customers through WhatsApp, email, and SMS.

Depending on your interaction with Bowie, information such as your:

  • Name
  • Phone number
  • Email address
  • Order information
  • Communication history

may be processed through Kwik Engage.

We may use these communication channels for:

  • Order-related updates
  • Delivery updates
  • Customer support
  • Shopping-related communications
  • Promotional communications
  • Other service-related communications

Where applicable, you may opt out of promotional communications through the available unsubscribe or opt-out mechanism or by contacting us at care@bowie.asia.

12. Shipping and Fulfillment Partners

We may share information necessary to fulfill your order with shipping and logistics partners.

This may include:

  • Customer name
  • Phone number
  • Delivery address
  • Order details
  • Shipment information

This information is used to dispatch and deliver your order and provide shipment-related services.

13. When We Share Your Information

We may share personal information with trusted service providers when reasonably necessary to operate Bowie and provide our services.

These may include:

  • Shopify
  • GoKwik
  • EazeBuzz and applicable payment service providers
  • Kwik Engage
  • Google Analytics
  • Meta and related advertising services
  • Shipping and logistics partners
  • Technology, security, analytics, and customer-support providers

We may also disclose personal information:

  • When required by applicable law or valid legal process
  • To comply with government or regulatory requirements
  • To detect, investigate, or prevent fraud or unlawful activity
  • To protect the rights, property, safety, or security of Bowie, our customers, or others
  • In connection with a merger, acquisition, restructuring, financing, or sale of assets, where applicable
  • Where otherwise permitted or required by applicable law

We do not sell your personal information as a standalone product.

14. Marketing Communications

If you choose to receive promotional communications from Bowie, we may contact you through:

  • WhatsApp
  • Email
  • SMS

These communications may include information about:

  • New products
  • Collections
  • Product launches
  • Promotions and offers
  • Special events
  • Other Bowie updates

You may opt out of promotional communications by using the available unsubscribe or opt-out mechanism or by contacting us at:

care@bowie.asia

We may continue to send essential transactional or service-related communications where permitted or required, even if you opt out of marketing communications.

15. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill orders
  • Provide customer support
  • Process returns, replacements, and refunds
  • Maintain transaction and business records
  • Comply with legal, accounting, tax, and regulatory requirements
  • Resolve disputes
  • Prevent fraud and abuse
  • Enforce our agreements
  • Protect our legal rights and interests

When personal information is no longer reasonably required for these purposes, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal requirements.

17. Your Privacy Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where permitted by law
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Raise a concern regarding the processing of your personal information

To make a privacy-related request, contact us at:

care@bowie.asia

We may need to verify your identity before completing certain requests to protect your information from unauthorized access.

The rights available to you and how they may be exercised may vary depending on applicable law and the circumstances of the processing.

18. Children's Privacy

Our website is not intended for individuals who are unable to legally enter into transactions under applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information inappropriately, please contact us at care@bowie.asia.

19. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external services.

These third parties operate under their own privacy policies and terms.

Bowie is not responsible for the privacy practices of third-party websites or services that we do not control.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last updated date at the beginning of this policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Bowie handles personal information, please contact us:

Bowie
Operated by: Verbe Ecommerce OPC Private Limited
Email: care@bowie.asia
Phone: +91 9608501006
Address: MR-82, opposite Vaishno Devi Mandir, Jhanda Chowk, Ramgarh Cantonment Civil Township, Ramgarh, Jharkhand 829122, India